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EU Funding

EU Funding for karton.eu

Within the framework of the 2022 Continuing Education Directive, karton.eu receives financial support from the ILB (Investitionsbank des Landes Brandenburg) for the project "Customer Communication on the Phone, Level I". This is funded by the Ministry of Economic Affairs, Labour and Energy using funds from the European Social Fund and the State of Brandenburg.

The European Social Fund (ESF) is Europe's primary instrument for promoting employment. It promotes equal opportunities in the labor market, assists people in gaining access to better jobs, and supports vocational training and qualification. In the State of Brandenburg, the ESF funding programs for the 2021-2027 funding period aim to improve employment opportunities and promote education, securing skilled labor, and integration into work.

As part of the project, employees are trained in customer communication on the phone. The basics of communication, conversation management, and questioning techniques are taught. The goal is to strengthen employees in their competence.

Further information can be found at:

https://ec.europa.eu
https://esf.brandenburg.de


EU Funding karton.eu EU Funding karton.eu
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